No-refund policy
- All ticket purchases are final and non-refundable once the purchase is completed.
- No refunds will be issued for cancellations, date changes, no-shows, late arrivals, unused tickets, or partially used tickets.
- Tickets are valid only for the selected visit date and cannot be exchanged, transferred, or refunded after purchase.
- Any purchase, dispute, or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of the UAE.
- By completing a purchase, guests acknowledge and accept that no refund is available under any circumstances.